Retrieving Mail Messages from Behind Main Balloon
  
PSS ID Number: Q126756
Article last modified on 07-03-1995
 
1.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Bob, version 1.0
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SYMPTOMS
========
 
If you are in a low-video resolution (640x480) and you drag a Bob E-Mail
message behind the main balloon or character, it may appear that the
message has been lost because you can't see the message.
 
RESOLUTION
==========
 
Instead of trying to retrieve the message from behind the balloon or
character, do the following:
 
1. Click the Put Back Stored Mail squishy.
 
2. Click the Put Back All The Mail On The Desktop squishy.
 
MORE INFORMATION
================
 
Microsoft has confirmed this to be a problem in Microsoft Bob version
1.0. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
 
KBCategory: kbother kbbuglist
KBSubcategory: B_mailroom email
 
Additional reference words: w_bob kids
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Copyright Microsoft Corporation 1995.