MPRJ4: Can't Activate Help While System Dialog Box Open
  
PSS ID Number: Q128523
Article last modified on 07-21-1995
 
4.00
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Project for the Macintosh, version 4.0
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SYMPTOMS
========
 
In Microsoft Project, when a system dialog box is open, such as the Open
dialog or Save dialog box, you may not be able to activate Help by clicking
the Help window.
 
CAUSE
=====
 
This behavior occurs when you press the HELP key while a system dialog box
is open, and you then click the dialog box. When you do this, the dialog
box is activated, and the Help dialog box appears behind the active dialog
box. If you then click the Help window to activate Help, the menu bar
flashes in Microsoft Project, and the Help window is not activated.
 
This behavior also occurs if you open a system dialog box while the Help
window is open. In this case, you cannot select the Help window while the
system dialog box is open.
 
WORKAROUNDS
===========
 
To work around this problem, use any of the following methods.
 
Method 1: To activate the Help window when it is open behind a system
          dialog box, press the HELP key. Note that this workaround only
          works if you opened Help while the system dialog box was open.
 
Method 2: To activate the Help window in the case where you opened the
          system dialog box while Help was open, you must cancel or close
          the system dialog box first.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
 
MORE INFORMATION
================
 
This problem may occur for example if you open a system dialog box, press
the HELP key to see the Help topic for this dialog box, and then select the
dialog box again to view something that the Help topic describes. At this
point, you cannot activate the Help window again to read the rest of the
Help topic.
 
Note that the system dialog boxes, such as Open and Save do not have a Help
button. To view the Help topic for these dialog boxes, press HELP key.
 
KBCategory: kbother
KBSubcategory: projmac
 
Additional reference words: 4.00
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Copyright Microsoft Corporation 1995.
