Mac Works: Cannot Add Second Address Line in Geoport Fax Sender
  
PSS ID Number: Q128559
Article last modified on 10-22-1998
 
4.0 4.0a 4.0b
 
MACINTOSH
 

======================================================================
 
----------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Works for the Macintosh, versions 4.0, 4.0a, and 4.0b
----------------------------------------------------------------------
 
SYMPTOMS
========
 
When using the Fax Sender Phone Book (supplied with the Apple Geoport
Telecom Adapter, the Apple Geoport for the PowerMac software version 1.0.2,
and the Apple Express Modem software version 1.5.5) in Microsoft Works, you
are unable to add a second line of information to new entries.
 
WORKAROUND
==========
 
To create a new Phone Book entry with a multiple line address, use the
following steps:
 
1. Start a non-Works application that supports the Fax Sender, such as
   Microsoft Word or Microsoft Excel. Create a blank document.
 
2. From the File menu, choose Print.
 
3. Create the Phone Book entry.
 
4. Close the application (click No when asked if you want to save changes).
 
5. Restart Works.
 
6. Open the document you want to send. You should be able to select the new
   Phone Book entry and create a second line.
 
STEPS TO REPRODUCE PROBLEM
==========================
 
1. From the File menu, choose Print. If a printer is selected in the
   Chooser, the Fax Sender can be accessed by holding down the CTRL and
   SHIFT keys while you click Print.
 
2. In the Fax Sender window, click New.
 
3. Type the new recipient's first and last name.
 
4. Click Fax #, and enter the fax phone number for the new recipient.
 
5. Click Voice #, and enter the voice phone number.
 
6. Click Address, and enter the first line of the address.
 
7. Press and hold down CONTROL and ENTER. This should move you to the
   second line of address information, but instead the window closes and
   returns you to the Fax Sender.
 
KBCategory: kb3rdparty
KBSubcategory: 3rdparty mwksprb mwksprint mwkscom macworkskb
 
Additional reference words: 4.00 mac m_works mwkscom faxing facsimile
 
======================================================================
Version           : 4.0 4.0a 4.0b
Platform          : MACINTOSH
Issue type        : kbprb
=============================================================================
Copyright Microsoft Corporation 1998.