Mac Works: Works Hangs at Startup Screen
  
PSS ID Number: Q128562
Article last modified on 10-22-1998
 
3.0a 4.0 4.0a 4.0b
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works for the Macintosh, versions 3.0a, 4.0, 4.0a, and 4.0b
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**                          - WARNING -                        **
**    THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN    **
**    CONFIRMED, EDITED OR TESTED BY MICROSOFT.  USE ONLY      **
**    WITH DISCRETION.                                         **
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SYMPTOMS
========
 
If both the decimal separator and the thousands separator in the Numbers
Control Panel have been set the same (for example, both are commas), the
following problems may occur, depending on which version of Works you are
using:
 
 - After entering a number in the Spreadsheet you may receive the message
   "The application unknown has unexpectedly quit because an error of type
   1 occurred."
 
 - The application may stop responding (hang) while trying to create a new
   Spreadsheet or open an existing document.
 
 - When typing numbers in the Spreadsheet, only "-1" will appear in the
   cell, no matter what number is typed, or no numbers will appear after
   you press the RETURN key.
 
RESOLUTION
==========
 
1. On the Apple menu, click Control Panels.
 
2. Double-click the Numbers Control Panel.
 
3. In the Number Format box, choose U.S.
 
KBCategory: Unconfirmed kbprob kbusage
KBSubcategory: macworkskb
Additional reference words: 3.00a 4.00 4.00a 4.00b mac m_works hang crash
Mwksss negative one
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Version           : 3.0a 4.0 4.0a 4.0b
Platform          : MACINTOSH
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.