Problems Printing to TI MicroLaser Pro PS23 PostScript Printer
  
PSS ID Number: Q129563
Article last modified on 08-22-1995
 
95
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows 95 Preview Program
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SYMPTOMS
========
 
When you print to the Texas Instruments (TI) MicroLaser Pro 600 PS23
PostScript printer, you may experience one of the following problems:
 
 - The DATA light on the printer blinks as the page is received, but
   there is no output. The page appears to have been discarded.
 
 - While the document is being printed, the printer resets itself. The
   remainder of the print job is printed as garbled characters.
 
 - The printer prints the following error message
 
      Restarted due to fatal system error at address 0X9FD100E4
 
   and then prints garbled characters.
 
CAUSE
=====
 
The TI MicroLaser Pro 600 PS23 PostScript printer with firmware revision
2013.110 rev. 16 b may have problems with the Windows 95 PostScript
interpreter. Later firmware revisions do not have this problem.
 
RESOLUTION
==========
 
Please contact Texas Instruments about a possible firmware upgrade for
the printer. This problem does not occur with firmware version 2014.105
rev. 22 b and higher.
 
MORE INFORMATION
================
 
The firmware version for the TI MicroLaser Pro 600 PS23 PostScript printer
is printed on the status sheet. Refer to the printer's documentation for
instructions about how to print the status sheet.
 
KBCategory: kbprint kbhw kberrmsg
KBSubcategory: wpp95 win95
Additional reference words: 95
 
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Copyright Microsoft Corporation 1995.
