OnTrack Disk Manager Runs in Real Mode Only
  
PSS ID Number: Q129751
Article last modified on 08-21-1995
 
95
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows 95
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SYMPTOMS
========
 
When you upgrade to a hard disk using OnTrack Disk Manager in a computer
running Windows 95, your computer's performance seems to worsen. Or, when
you upgrade from Windows version 3.x to Windows 95, your computer's
performance does not seem to improve.
 
CAUSE
=====
 
OnTrack Disk Manager supports 32-bit disk access in Windows 95 only in
Disk Manager version 7.0 and higher.
 
RESOLUTION
==========
 
Upgrade to version 7.0 or higher of the OnTrack Disk Manager software. To
obtain version 7.0 or higher of Disk Manager, please contact OnTrack.
 
MORE INFORMATION
================
 
When you install Windows 95 on a hard disk using a version of OnTrack Disk
Manager prior to version 7.0, the driver runs in real mode only, causing
Windows 95 to operate more slowly than you expect. Windows 95 does not use
32-bit disk access, but no error message is generated when you install
Windows 95 or when you upgrade the hard disk to one using OnTrack Disk
Manager. To determine whether this problem is affecting your computer,
double-click the System icon in Control Panel, then click the Performance
tab. If the File System value is "MS-DOS compatibility mode," the OnTrack
Disk Manager software could be the problem. The version number of the
OnTrack Disk Manager software is displayed in the blue OnTrack banner when
you start your computer.
 
Disk Manager is manufactured by OnTrack, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
 
KBCategory: kbhw kb3rdparty
KBSubcategory: wpp95 win95 winboot
Additional reference words: 95
 
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Copyright Microsoft Corporation 1995.
