Bob Err Msg: HOME.EXE Caused a GPF in WD33_8.DRV
  
PSS ID Number: Q129964
Article last modified on 03-02-1996
 
1.00
 
WINDOWS
 

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1.00
WINDOWS
kb3rdparty Kbusage kbdisplay kberrmsg kbprb
 
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The information in this article applies to:
 
 - Microsoft Bob version 1.0
 - Microsoft Windows operating system version 3.x
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SYMPTOMS
========
 
When you start Bob, the test for optimal display performance may stop
responding (hang) or you may receive the following error message:
 
   Home caused a general protection (GP) fault in module WD33_8.DRV
 
RESOLUTION
==========
 
This may be caused by an outdated or incorrect Windows display driver. Use
one of the following methods to solve the problem.
 
Method 1
--------
 
Use the Super VGA 256-color display driver that shipped with Microsoft
Bob, Microsoft Windows 95, or Windows for Workgroups 3.11.
 
-or-
 
Method 2
-------
 
Contact Western Digital to obtain an updated version of the
Windows 3.1 display driver.
 
 - Technical Support: (800) 832-4778
 - BBS:(714) 753-1234
 
MORE INFORMATION
================
 
The Super VGA 256-color display driver is shipped with Bob and is located
in the SVGA.EXE file. SVGA.EXE is a self-extracting file and is located in
the MSBOB directory. Copy the SVGA.EXE to an empty directory and run it
from there to extract its contents.
 
For more information about changing your display drivers, see your Windows
printed documentation or online Help.
 
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
KBCategory: kb3rdparty Kbusage kbdisplay kberrmsg kbprb
KBSubcategory: B_Shell
 
Additional reference words: w_bob 1.00 drivers screen hangs hanging hanged
crashed crash crashes freeze frozen locked locked-up lock hang hanged
bombed bomb down g-p gpf tested testing tester
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Keywords          : b_shell 
Version           : 1.00
Platform          : WINDOWS
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Copyright Microsoft Corporation 1996.