Bob: Filename in Letter Writer List Unreadable
  
PSS ID Number: Q129966
Article last modified on 06-08-1995
 
1.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Bob version 1.0
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SYMPTOMS
========
 
If you click the Bob Letter Writer icon once in Microsoft Bob and view
the list of filenames under the heading "Start program using a file in
this list," you may see a line of unreadable characters. Similarly,
if you double-click the Letter Writer icon and choose Open Or Delete An
Existing Letter, you may see unrecognizable filenames and characters
in the Custom Letters list. These unreadable characters are Letter
Writer files that were not named before the program was exited.
 
RESOLUTION
==========
 
To remove the unreadable characters from the filename list, do the
following:
 
1. Click the Letter Writer icon once.
 
2. From the list of filenames, choose the squishy button next to the
   unreadable characters. This starts the Letter Writer program
   and opens the file with the unreadable filename.
 
3. Once the file is open, choose the Other Options squishy.
 
4. Choose the Rename This Letter squishy.
 
5. Type a new name that you want to save this file as.
 
6. Select the button with the green check mark to save the new name.
 
MORE INFORMATION
================
 
Unreadable characters appear in the filename list if you do one of the
following:
 
1. Close Letter Writer by choosing End Task from the Windows 3.x Task
   List.
 
   -or-
 
2. Press CTRL+ALT+DEL in Windows 95 and choose End Task.
 
   -or-
 
3. Close Letter Writer while an un-named copy of another letter is still
   open.
 
To prevent these unreadable filenames from appearing, always exit Letter
Writer using the menu options in Microsoft Bob rather than choosing End
Task.
 
KBCategory: Kbusage kbprb
KBSubcategory: B_Letter
 
Additional reference words: w_bob garbage garble garbled junk
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Copyright Microsoft Corporation 1995.