Money: Not All Check Information Prints Across Page
  
PSS ID Number: Q130027
Article last modified on 08-19-1998
 
WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99
 
WINDOWS
 

======================================================================
-----------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money versions 4.0 and 4.0a for Windows 95
 - Microsoft Money versions 1.0, 2.0, 2.0a, 3.0, and 3.0a
-----------------------------------------------------------------------
 
SYMPTOMS
========
 
When you print checks, information only prints partially across the
page. This behavior occurs if the printer is configured for printing
envelopes, user defined sizes, or anything other than 8 1/2 X 11.
 
In Windows 95, when you try to print checks, you receive the following
error message if your printer is not configured for 8 1/2-inch X 11-
inch paper:
 
   The printer appears to be set up for an incorrect check size. Would
   you like to continue anyway?
 
If you click Yes, your checks only partially print.
 
CAUSE
=====
 
Money checks the Windows for printer settings when it opens a file. For
example, if the printer driver paper size is set for envelope, Money
only prints 4.13 inches, (the width of a standard #10 business
envelope), across a page.
 
RESOLUTION
==========
 
To correctly print checks, follow these steps to force Money to retrieve
new printer information from Windows. Use the appropriate method for your
version of Windows:
 
Windows 95
----------
 
 1. Click the Start button, point to Settings, and then click Printers.
 
 2. With your right mouse button, right-click your printer. Then, click
    Properties on the shortcut menu.
 
 3. Click the Paper tab.
 
 4. Under Paper Size, click the Letter 8 1/2 X 11 icon. Click OK.
 
Windows 3.x
-----------
 
 1. Double-click the Control Panel icon, usually located in the Main
    program group.
 
 2. Double-click the Printers icon. Click Setup.
 
 3. The Paper Size should indicate Letter 8 1/2 X 11. If it does not,
    browse the available choices and select Letter 8 1/2 X 11.
 
 4. Click OK.
 
 5. Return to Microsoft Money. On the File menu, click Print Setup.
 
 6. Select Check Printing.
 
 7. Click Specific Printer. Click OK.
 
 8. Return to Print Setup.
 
 9. Select Check Printing.
 
10. Select the Default Printer button. Click OK.
 
Your checks should print correctly.
 
MORE INFORMATION
================
 
For more information about changing printer driver settings, see your
Windows printed documentation or online Help.
 
Additional query words: w_money missing text cut off wrong 97 6.0 7.0
planet
======================================================================
Keywords          : kberrmsg kbinterop kbprint kbsetup kbfaq
Version           : WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
=============================================================================
Copyright Microsoft Corporation 1998.