Money: Disk Error If Disk Is Removed While File Is Open
  
PSS ID Number: Q130734
Article last modified on 08-18-1998
 
WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 4.0, 5.0 for Windows 95
 - Microsoft Money versions 1.0, 2.0, 2.0a, 3.0, and 3.0a
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SYMPTOMS
========
 
If you open a Money file from a disk and then try to open another
Money file from your hard disk drive or a different disk, you may
experience the following problems:
 
1. Continuous errors such as
 
      System error, cannot read drive <A>.
 
      System error, cannot write to drive <A>.
 
      Error, disk may be full.
 
      Error reading or writing file <filename>.
 
   where <A> is your floppy disk drive.
 
   Additionally, in Windows 95/98, you may receive a series of errors
   such as:
 
      <A>:\ is not accessible. The device is not ready.
 
      (Blue Screen) Error Reading Disk in Drive A. Please insert
      Disk...
      Enter for OK or ESC to cancel
 
      There has been an error reading or writing the file <file name>.
 
      Disk write error. Unable to write to disk in drive <A>:
      Data or Files may be lost
 
      Windows cannot read from drive <A>: If this is a network drive,
      make sure the network is working. If it is a local drive,
      check the disk.
 
2. General protection (GP) faults caused by Msmoney.
 
CAUSE
=====
 
These error messages occur if you have removed the disk while the original
file was still open.
 
RESOLUTION
==========
 
To avoid these problems, do not remove the disk containing the original
Money file until you have successfully opened a different Money file from
your hard disk drive.
 
If you have removed the disk and receive one of these error messages, put
the disk back into the drive and click Retry. Money should then finish
closing the file on the disk and open the other file you have chosen from
the hard disk drive.
 
MORE INFORMATION
================
 
If a Money file is open and you attempt to open a different one, Money
must first access the file that is currently open and close it
properly. If you remove the disk from the drive while a file from that
disk is still open, Money cannot access the disk to properly close the
file. If this happens, the next time you try to open that file from the
disk, Money will need to make repairs to the file because it was not
closed properly.
 
Additional query words: w_money wrong 97 6.0 7.0 planet
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Keywords          : kberrmsg kbdta
Version           : WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.