PowerPoint 4: General Protection Fault in SD.DLL
  
PSS ID Number: Q130986
Article last modified on 05-16-1998
 
windows:4.0,4.0a,4.0c
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft PowerPoint for Windows, versions 4.0, 4.0a, and 4.0c
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SYMPTOMS
========
 
When printing from PowerPoint using Zenographics SuperPrint and the
associated Polaroid drivers, you may receive the following error message:
 
   PP4 caused a General Protection Fault in module SD.DLL
 
This will occur after the print job has been generated.
 
CAUSE
=====
 
Versions of the Polaroid driver earlier than 3.10 used with Zenographics
SuperPrint are incompatible with PowerPoint 4.0 for Windows and cause a
general protection (GP) fault in SD.DLL, one of the DLLs installed and used
by SuperPrint.
 
RESOLUTION
==========
 
This problem was corrected in version 3.10 of the Polaroid driver for
Zenographics SuperPrint. Polaroid can be reached at (800) 255-1618.
 
MORE INFORMATION
================
 
Zenographics SuperPrint and the associated Polaroid drivers discussed here
are manufactured by vendors independent of Microsoft; we make no warranty,
implied or otherwise, regarding these products' performance or reliability.
 
Additional query words: 4.00  superdriver super driver gpf winppt
macppt gp fault Xenographics Xenigraphics Zenigraphics 
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Keywords          : kb3rdparty kberrmsg kbprint
Version           : windows:4.0,4.0a,4.0c
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.