SuperPrint Doesn't Print All Check Information
  
PSS ID Number: Q131026
Article last modified on 09-12-1997
 
1.0 2.0 3.0 4.0 5.0
 
WINDOWS
 

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1.0 2.0 3.0 4.0 5.0
WINDOWS
kbprint kb3rdparty kbusage kbprb
 
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The information in this article applies to:
 
 - Microsoft Money versions 1.0, 2.0, and 3.0
 - Microsoft Money 4.0, 4.0a, 5.0 for Windows 95
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SYMPTOMS
========
 
If you have installed SuperPrint version 2.2 or 3.1 and have it
configured for Batch Mode for use with a laser or inkjet printer,
information may be missing or cut-off the check when you print checks
with Money. The problems may occur when SuperPrint isn't even running.
This problem occurs in Windows 3.x and Windows 95.
 
RESOLUTION
==========
 
Use one of the following methods to resolve this problem.
 
METHOD 1
--------
 
To correct this problem in Windows 95, use SuperPrint version 4.0 with
all versions of Money and all laser checks.
 
-or-
 
METHOD 2
--------
 
Turn off batch printing and utilize a background printing mode by
following the steps below:
 
1. Run SuperQueue.
 
2. On the File Menu, click Queue Setup.
 
3. From the list of printers, select your printer.
 
4. Choose Configure Queue.
 
5. Select Background Printing. Click OK.
 
-or-
 
METHOD 3
--------
 
Remove SuperPrint from your hard disk by following the steps below:
 
1. Run SuperPrint de-install.
 
2. Choose YES to remove. Choose OK.
 
MORE INFORMATION
================
 
SuperPrint is a print spooler designed to improve printing speed,
quality, and productivity.
 
The following check types are affected by SuperPrint's SuperQueue:
 
 - Laser Wallet: Money Version 3.0
 
 - Laser Standard: All Versions of Money
 
 - Laser Voucher: All Versions of Money
 
Results vary depending on the printer type and driver.
 
The SuperPrint products discussed here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
KBCategory: kbprint kb3rdparty kbusage kbprb
KBSubcategory:
 
Additional reference words: w_money 1.00, 2.00, and 3.00 RC
 
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Version           : 1.0 2.0 3.0 4.0 5.0
Platform          : WINDOWS
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Copyright Microsoft Corporation 1997.