Road Atlas: Unable to Print Map Highway Markers to HP 1200c
  
PSS ID Number: Q131032
Article last modified on 10-02-1995
 
4.00
 
WINDOWS
 

-------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Automap Road Atlas for Windows, version 4.0
-------------------------------------------------------------------
 
SYMPTOMS
========
 
When you try to print a map to a Hewlett-Packard (HP) DeskJet 1200C color
printer, the State and Secondary Highway markers do not print.
 
WORKAROUND
==========
 
Install the HP DeskJet 500 printer driver that is included on the Microsoft
Windows product diskettes.
 
NOTE: Color functionality will be lost with the HP Deskjet 500  printer
driver. The resolution is a workaround to the problem  until an appropriate
driver can be obtained.
 
To install the DeskJet 500 printer driver, use the following steps:
 
1. From Control Panel, usually located in the Main program group,
   double-click the Printers icon.
 
2. Choose the Add button. Select the HP DeskJet 500 printer.
 
3. Choose install. Follow the screen directions to load the driver.
 
4. Select the DeskJet 500 printer. Choose Close.
 
MORE INFORMATION
================
 
Microsoft has confirmed this to be a problem with the Hewlett-Packard
Deskjet 1200C.  We are researching this problem and will post new
information here in the Microsoft  Knowledge Base as it becomes
available.
 
The Hewlett-Packard products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
KBCategory: kbprint kbgraphic kb3rdparty kbprb
KBSubcategory:
 
Additional reference words: 4.00 auto auto-map automap reference missing
deskjet desk jet
=============================================================================
Copyright Microsoft Corporation 1995.