Money: Modem Manufacturer Phone Numbers
  
PSS ID Number: Q131892
Article last modified on 08-18-1998
 
WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money versions 4.0 and 4.0a for Windows 95
 - Microsoft Money versions 3.0, 3.0a
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SUMMARY
=======
 
Windows 95/98 contains information about the correct settings for many
different modems. Money uses this information when you access Online
Services. If information about your modem is not available in the Windows
Modem Setup Wizard, you may need to contact your modem manufacturer to
obtain the correct Windows 95/98 modem driver.
 
This article includes a listing of phone numbers for various modem
manufacturers.
 
NOTE: If you are running Money 3.0, you may find that your modem does not
accept the initialization string used by Money. In this case, you may
need to contact your modem manufacturer to determine the correct
initialization string for your modem.
 
MORE INFORMATION
================
 
NOTE: This list covers only United States and Canadian vendors.
 
Vendor                             Support number     BBS phone number
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AMT Starcomm, Inc.                 (714) 375-0312     N/A
Adtech Micro Systems, Inc.         (800) 783-3366     N/A
Angia Communications, Inc.         (800) 877-9159     (801) 373-7807
Apex Data, Inc.                    (800) 841-2739     (510) 416-0809
AT&T Paradyne Corp.                (800) 237-0016     (813) 532-5254
ATI Technologies                   (905) 882-2626     (905) 764-9404
Best Data Products, Inc.           (800) 632-BEST     (818) 773-9627
Black Box Corp.                    (800) 552-6816     N/A
Boca Research, Inc.                (407) 241-8088     (407) 241-1601
CalCom Products                    (714) 961-1888     N/A
Calculus, Inc.                     (305) 481-2322     (415) 390-9577
Cambridge Telecom, Inc.            (408) 747-1894     N/A
Cardinal Technologies, Inc.        (717) 293-3124     (717) 293-3074
Cardwell International Corp.       (916) 985-1880     (916) 985-1897
CLEO Communications                (313) 662-4194     N/A
CKR Telcom Corp.                   (800) 537-5752     N/A
Computer Peripherals, Inc.         (800) 234-7811     (805) 499-9646
DATA RACE, Inc.                    (800) 329-7223     N/A
Dataradio, Inc.                    (514) 737-0020     N/A
Digicom Systems, Inc.              (408) 262-1277     N/A
Digital Equipment Corp.            (800) 354-9000     (508) 496-8800
EXP Computer, Inc.                 (800) 397-6922     (516) 496-3753
Galaxy Networks, Inc.              (818) 998-7851     N/A
Gandalf Systems Corp.              (800) 426-3253     N/A
Gateway 2000, Inc.                 (800) 846-2301     (605) 232-2109
General DataComm, Inc.             (203) 598-7526     N/A
Global Village Communications, Inc.(800) 736-4821     N/A
GVC Technologies, Inc.             (201) 579-3630     (201) 579-2380
Hayes Microcomputer Products, Inc. (404) 441-1617     (404) 446-6336
IBM Corp.                          (800) 237-5511     (919) 517-0001
Identity Systems Technology, Inc.  (800) 723-8324     N/A
Intel Corp.                        (503) 629-7000     (503) 645-6275
Kingston Technology Corp.          (800) 835-6575     (714) 435-2636
Megahertz Corp.                    (801) 320-7777     (801) 320-8840
Microcom, Inc.                     (800) 822-8224     (617) 255-1125
Motorola Codex                     (800) 544-0062     N/A
Motorola UDS                       (800) 221-4380     N/A
Multi-Tech Systems, Inc.           (800) 972-2439     (800) 392-2432
NEC America, Inc.                  (800) 538-8166     (508) 635-4706
Nokia Mobile Phones, Inc.          (813) 288-3800     N/A
Penril Datability Networks         (800) 473-6745     N/A
Practical Peripherals, Inc.        (805) 496-7707     (805) 496-4445
Prometheus Products, Inc.          (503) 692-9601     N/A
Racal-Datacom, Inc.                (800) 366-0126     N/A
Shiva Corp.                        (617) 270-8400     (617) 273-0023
Smart Modular Technologies, Inc.   (800) 536-1231     N/A
Star Logic, Inc.                   (408) 747-0903     N/A
Supra Corp.                        (503) 967-2440     (503) 967-2444
Target Technologies, Inc.          (910) 395-6340     N/A
Telcor Systems Corp.               (508) 653-3999     N/A
Telebit Corp.                      (408) 734-5200     N/A
Telenetics Corp.                   (714) 455-4000     N/A
TDK phone number                   (800) 999-4TDK     N/A
The Complete PC, Inc.              (407) 996-8062     (407) 997-9130
Toshiba America Information Systems(800) 999-4273     (714) 837-4408
U.S. Robotics, Inc.                (847) 982-5151     (847) 982-5092
Ven-Tel, Inc.                      (800) 538-5121     (408) 922-0988
Xircom, Inc.                       (800) 874-4428     (818) 878-7618
Zoltrix, Inc.                      (510) 657-5737     N/A
Zoom, Inc.                         (617) 423-1076     (617) 423-3733
ZyXEL                              (800) 255-4101     (714) 693-0762
 
For information about how to contact these companies, query in the
Knowledge Base for one of the following articles:
 
   ARTICLE-ID: Q65416
   TITLE     : Hardware and Software Third-Party Vendor Contact List, A-K
 
   ARTICLE-ID: Q60781
   TITLE     : Hardware and Software Third-Party Vendor Contact List, L-P
 
   ARTICLE-ID: Q60782
   TITLE     : Hardware and Software Third-Party Vendor Contact List, Q-Z
 
The third-party contact information included in this article is provided to
help you find the technical support you need. This contact information is
subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
 
If you are having difficulty connecting to On-Line Services in
Money version 3.x, you can modify the Win.ini to indicate the proper
initialization string for your particular modem. For information about
how to add an initialization string for your modem, refer to the
"Hardware Problems or Incompatibilities" section of the Money 3.0
Readme.txt.
 
For more information about how to install a modem driver in Windows,
see your Windows printed documentation or online Help.
 
Additional query words: w_money modem win95 drivers 97 6.0 7.0 dolly
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Keywords          : kb3rdparty kbdta kbonline 
Version           : WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbinfo
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Copyright Microsoft Corporation 1998.