Money 3.0: Message Unclear When You Delete an Epay Transaction
  
PSS ID Number: Q132152
Article last modified on 08-18-1998
 
3.00 3.00a
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money versions 3.0 and 3.0a
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SYMPTOMS
========
 
If you attempt to delete an Epay transaction in your Money account
register that has been transmitted to On-Line Services after the date
that On-Line Services processes the transaction, the message that appears
doesn't warn you that the transaction may already be processed.
 
MORE INFORMATION
================
 
When you try to delete an Epay transaction, you may receive one of two
warning messages.
 
If you attempt to delete the Epay transaction after it has been sent
to On-Line Services, but before the On-Line Services processing date, the
following message appears:
 
   If you delete this transaction, it will still be paid by Pay On-
   Line and you won't be able to cancel or inquire about it. If you
   wish to cancel this payment, choose Void Transaction from the Edit
   menu, but don't delete it. Do you still want to delete this
   payment?
 
If you attempt to delete the Epay transaction after it has been sent
to On-Line Services on, or after, the On-Line Services processing
date, the following message appears:
 
   If you delete this transaction, you won't be able to inquire about
   it and your records might be incorrect. Do you really want to
   delete this transaction?
 
This message does not warn you that the transaction has already been
processed and that it will be, or already has been, paid.
 
Determining an On-Line Services Transaction Processing Date
----------------------------------------------------------
 
To determine a transaction processing date, do the following:
 
1. Note the due date that you set for the Epay transaction.
 
2. On the Lists menu, click Payee List.
 
3. From the Payee List, select the payee. Click Pay On-Line Info.
 
4. In the Pay On-Line Info section, note the number for Number
   Of Days To Pay This Payee.
 
5. From the due date in Step 1, count back the number of business days
   from number in Step 4. This is the date On-Line Services processes the
   transaction.
 
For additional information about voiding Epay transactions, please see
the following article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q128136
   TITLE     : Money: Error Message When Trying to Void an Epay Transaction
 
NOTE: This problem no longer occurs in Money version 4.0 for Windows 95.
 
Additional query words: kbhowto w_money lost mail 3.00 3.00a online
e-pay electronic voided abort cancelled stop payment stopped stops freeze
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Keywords          : kbonline 
Version           : 3.00 3.00a
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.