Internet Assistant: GP Fault in WINWORD.EXE Using /N Switch
  
PSS ID Number: Q132162
Article last modified on 02-16-1996
 
1.00 1.00z
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Internet Assistant for Word, version 1.0, 1.0z
 - Microsoft Word for Windows, versions 6.0a, 6.0c
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SYMPTOMS
========
 
Case 1: You get the following general protection (GP) fault error message
        when you start Word with the /n switch.
 
           Winword cause a General Protection Fault in
           module WINWORD.EXE at 0011:6C3D.
 
Case 2: This error message may also occur if you use Word as an OLE server.
        For example, you insert a Word document into Write or Microsoft
        Excel, or you insert an object using the Insert Object command. It
        may occur when you insert a Word table into a PowerPoint
        presentation. In these instances, the GP fault is followed by
        another error message similar to:
 
           Failed to communicate with the source application.
 
        Note that this scenario does NOT use the /n switch to start Word
        for Windows. The resolution listed below as Method 1, solves this
        issue.
 
STATUS
======
 
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
 
RESOLUTION
==========
 
Method 1: Remove the Wordhtml.wll file from the <Winword>\Startup
          subfolder.
 
Method 2: Do not start Word with the /n switch.
 
MORE INFORMATION
================
 
By default, when you start Word for Windows, it opens a new document
(Document1) based on the Normal.dot template. If you use the /n switch,
Word starts without opening a document. When there is no open document,
Word offers only the File and Help menus as choices on the menu bar.
 
KBCategory: kbole kbusage kbinterop
KBSubcategory:
Additional reference words: 6.00a 6.00c 1.00 1.00z winword word6 browse
internet assistant switch /n gpf gp fault general protection fault
application error message html PowerPoint 4.0 table object OLE ia iaword
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Copyright Microsoft Corporation 1996.
