Windows 95 Setup Hangs After License Agreement
  
PSS ID Number: Q132672
Article last modified on 08-21-1995
 
95
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Windows 95
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SYMPTOMS
========
 
During Windows 95 Setup, the system may stop responding (hang) or restart
after the confirmation of the license agreement.
 
CAUSE
=====
 
This problem occurs because Setup may trigger virus-detection code
contained within the BIOS of some computers. If the built-in virus
detection software is enabled, Setup may hang.
 
RESOLUTION
==========
 
To resolve this problem, disable the virus warning or detection option in
the BIOS of your computer.
 
MORE INFORMATION
================
 
The following computer has been found to display this problem:
 
Acma Pentium 120 computer
   - Award Modular BIOS v4.50G, copyright 1994-1995, Award Software
   - 586 PCI Green BIOS 52xver.A
 
KBCategory: kbsetup kbhw
KBSubcategory: posfest win95
 
Additional reference words: 95 virus anti-virus cmos
 
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Copyright Microsoft Corporation 1995.
