Road Atlas 4.0 Err Message: AMW4.EXE has Stopped Responding
  
PSS ID Number: Q133359
Article last modified on 06-22-1998
 

 

 

======================================================================
---------------------------------------------------------------------------
The information in this article applies to:
 
- Microsoft Automap Road Atlas for Windows, version 4.0
---------------------------------------------------------------------------
 
SYMPTOMS
========
 
When you press and hold down the CTRL and ALT keys while you press the
DELETE key (CTRL+ALT+DEL) to restart your computer in the middle of an
Automap print job, you receive the following error message:
 
   AMW4.EXE  This Windows application has stopped responding
   to the system.
 
MORE INFORMATION
================
 
When you print an Automap map, the task may take more than five minutes on
some printers. While the computer and printer prepare the printed page, the
system hardware and software can appear to quit or to have stopped
responding.
 
If you use the CTRL+ALT+DEL key combination to restart the computer in
these cases, the error message appears.
 
Some printers, such as the Hewlett-Packard (HP) 500 Series printer, or the
Canon BubbleJet printers, may take a long time before beginning to
print.
 
This behavior does not occur with Microsoft Windows 95/98 printer drivers.
 
WORKAROUND
==========
 
The time required for a document to begin printing can be decreased by
turning off Microsoft Windows Print Manager or your print spooler. For more
information about how to perform this task in Windows, see your Windows
printed documentation or online Help.
 
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
Additional query words: 4.00 auto auto-map automap reference slow
printing print HP Cannon BJ bubble jet tshoot hangs hanging hanged crashed
crash crashes freeze frozen locked locked-up lock hang hanged bombed bomb
down
======================================================================
=============================================================================
Copyright Microsoft Corporation 1998.