Automap 4.0: Install Attempt to Floppy Disk Causes GP Fault
  
PSS ID Number: Q133369
Article last modified on 09-27-1995
 
4.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Automap Road Atlas for Windows, version 4.0
 - Microsoft Automap Streets for Windows, version 4.0
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SYMPTOMS
========
 
When you run Setup for Road Atlas or Streets, if the destination directory
is the floppy disk drive, Setup generates the following error message:
 
   This program has performed an illegal operation and will be shut down.
 
The error message details include:
 
   ACMESETUP CAUSED A GENERAL PROTECTION FAULT in module KEYBOARD.DRV
   at 0009:000009b8"
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Automap Road Atlas version
4.0 for Windows and Automap Streets version 4.0 for Windows. We are
researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
 
RESOLUTION
==========
 
Install the program to your hard drive or a network drive.
 
KBCategory: kbsetup kberrmsg kbbuglist kbprb
KBSubcategory:
 
Additional reference words: 4.00 auto auto-map automap reference a: b:
installer install gp gpf g-p g-p-f
 
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Copyright Microsoft Corporation 1995.