Road Atlas 4.0: Printed Journey is a Thick Unreadable Line
  
PSS ID Number: Q133458
Article last modified on 06-22-1998
 

 

 

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The information in this article applies to:
 
 - Microsoft Automap Road Atlas for Windows, version 4.0
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SYMPTOMS
========
 
When you print a Journey to a Hewlett-Packard (HP) LaserJet IIISi printer,
the printout may look like a thick black line, labels may appear smudged
and unreadable, and the Automap copyright information in the lower right
corner of the map may be smudged and unreadable.
 
RESOLUTION
==========
 
Method 1
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Install the Hewlett-Packard (HP) LaserJet III printer driver.
 
Method 2
--------
 
Install the Hewlett-Packard (HP) LaserJet IIISi printer driver included
with Windows.
 
Method 3
--------
 
Close open programs running in Microsoft Windows to increase available
memory.
 
MORE INFORMATION
================
 
To install the Hewlett-Packard (HP) LaserJet IIISi printer driver
included with Windows, do the following:
 
1. Click Start, point to Settings, and then click Printers.
 
2. Double-click the Add Printer option. The Add Printer Wizard starts.
   Click Next.
 
3. Select a Local or Network printer.
 
4. In the Manufacturer selection box, scroll to and then click HP. In the
   Printer selection box, click HP LaserJet IIISi, and then click Next.
 
5. Click Replace Existing Driver, and then click Next.
 
6. In the Available Ports section, select a port. Click Next.
 
7. Type a name for the printer, and then click Next. Choose to set this
   printer as your default printer.
 
8. Choose to print a test page.
 
9. Click Finish.
 
This process copies the printer driver files to your hard drive and a new
printer icon should appear in the Printers window.
 
The Hewlett-Packard products discussed here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
Additional query words: 4.00 auto auto-map automap reference H-P print
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Copyright Microsoft Corporation 1998.