Money: How to Disable Call Waiting
  
PSS ID Number: Q135051
Article last modified on 08-19-1998
 
WINDOWS:4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money versions 4.0 and 4.0a for Windows 95
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SUMMARY
=======
 
Call waiting can interrupt your online session and cause information
to be transferred incorrectly.
 
If you have call waiting, you should deactivate the feature while you
use any communications programs, including the Online Banking Services
in Microsoft Money. The exact code used to deactivate call waiting
varies among phone companies. Ask your phone company for the code that
disables call waiting in your area.
 
MORE INFORMATION
================
 
The steps to deactivate call waiting differ for Online Banking Services
and Online Quotes Services. Use the appropriate method for your version of
Online Services and your version of Money.
 
Online Banking or Bill Payment
------------------------------
 
To deactivate call waiting when you are dialing from Money, follow these
steps.
 
Steps for Money 99:
 
1. Start Money.
 
2. Click Online on the navigation bar.
 
3. Double click on the Account that your making the change for, then
   click the Connect tab, and then click the Connect button.
 
4. Click Dialing Properties.
 
5. Under When Dialing From Here, make sure the To Disable Call Waiting
   check box is selected.
 
6. Then, select the code for your area or type your own in the box on the
   right.
 
7. Click OK.
 
Steps for Money 98:
 
1. Start Money.
 
2. Click Online Banking on the navigation bar.
 
3. Click the Connect tab, and then click the Connect button.
 
4. Click Dialing Properties.
 
5. Under How I Dial From This Location, make sure the "This location has
   call waiting" check box is selected.
 
6. Then, select the code for your area or type your own in the box on the
   right.
 
7. Click OK.
 
Steps for Money 5.0 and 4.0:
 
1. Start Money.
 
2. In Money 5.0, go to the Home Banking area. In Money 4.0, Go To the
   Online Services <name of your bank> area.
 
3. In Money 5.0, in the Connect tab for your bank, click Connect.
   In Money 4.0, click Call.
 
4. Click Dialing Properties.
 
5. Under How I Dial From This Location, make sure the "This location has
   call waiting" check box is selected.
 
6. Then, select the code for your area or type your own in the box on the
   right.
 
7. Click OK.
 
Online Quotes Service
---------------------
 
If you only use Online Quotes Services, use the appropriate method for your
version of Money to deactivate call waiting.
 
Steps for Money 99:
 
1. On the desktop, double-click the My Computer icon.
 
2. Double-click the Dial-Up Networking icon.
 
3. In Dial-Up Networking window, double-click the Money 99 Online icon.
 
4. Click Dialing Properties.
 
5. Under How I Dial From This Location, make sure the "This location has
   call waiting" check box is selected.
 
6. Then, select the code for your area or type your own in the box on the
   right.
 
7. Click Apply and then click OK.
 
8. In order for the changes to take effect, click Connect to make the
   connection.
 
Steps for Money 98:
 
1. Start Money.
 
2. Click Investments on the navigation bar.
 
3. Click Online Quotes.
 
4. Click Call.
 
5. Click Dialing Properties.
 
6. Under How I Dial From This Location, make sure the "This location has
   call waiting" check box is selected.
 
7. Then, select the code for your area or type your own in the box on the
   right.
 
8. Click OK.
 
Steps for Money 4.0 and 5.0:
 
1. Start Money. Then at the Contents window, click Investment Portfolio.
 
2. Click Online Quotes.
 
3. Click Call.
 
4. Click Dialing Properties.
 
5. Under How I Dial From This Location, make sure the "This location has
   call waiting" is selected.
 
6. Then, select the code for your area or type your own in the box on the
   right.
 
7. Click OK.
 
Notes
-----
 
If you use more than one of the Online Services available in Money, you
only need to set the Dialing Properties once.
 
If these procedures do not work, contact your local phone company to
find out how to disable call waiting on your phone line.
 
Additional query words: w_money FAQ 4.00 95 1995 money95
call-waiting 5.0 callwaiting call-wait hold Windows 95 monkey 7.0 6.0 97
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Keywords          : kbenv kbdta kbonline kbfaq
Version           : WINDOWS:4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.