Road Atlas 4.0: Setup Causes a GP Fault in KRNL386.EXE
  
PSS ID Number: Q135675
Article last modified on 10-25-1995
 
4.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Automap Road Atlas for Windows, version 4.0
 
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**    THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN    **
**    CONFIRMED, EDITED OR TESTED BY MICROSOFT.  USE ONLY      **
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SYMPTOMS
========
 
When running Setup for Microsoft Automap Road Atlas 4.0, if a Laser-
Master 1000 printer is set as the default printer, Setup will generate
the error:
 
   General Protection Fault in module KRNL386.EXE
 
RESOLUTION
==========
 
Set the default printer to a printer other than the Laser-Master 1000.
 
MORE INFORMATION
================
 
After receiving the General Protection Fault, exit from Microsoft
Windows.  When at the C:\ prompt, turn the computer off, wait
approximately 3 seconds and then turn the computer back on.
 
Run the Microsoft Automap Road Atlas Setup program.
 
KBCategory: kb3rdparty kbprint kbsetup kbenb kbprb
KBSubcategory:
 
Additional reference words: auto auto-map automap reference
 
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Copyright Microsoft Corporation 1995.