Mac Works 4.0: Error Accessing Encarta '95
  
PSS ID Number: Q135853
Article last modified on 10-22-1998
 
4.0 4.0a 4.0b
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works for the Macintosh, versions 4.0, 4.0a, 4.0b
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SYMPTOMS
========
 
When you click Look Up Reference, on the Edit menu of Microsoft Works for
the Macintosh, you may receive the following message after you click
Encarta:
 
   There is a problem starting Encarta: The command line is
   improperly formatted. Please correct the command line parameters,
   or load Encarta without any command line parameters.
 
RESOLUTION
==========
 
This error occurs if the search text contains blank spaces. Use one of the
following methods to resolve the problem:
 
Method 1
--------
 
Highlight a selection that does not include a blank space.
 
-or-
 
Method 2
--------
 
Place an underline between words or phrases. For example, instead of
searching for Pearl Harbor, search for Pearl_Harbor.
 
MORE INFORMATION
================
 
Microsoft has confirmed this to be a problem in Encarta version 1995. We
are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
 
KBCategory: kbinterop kbmm kberrmsg kbbuglist kbprb
KBSubcategory: macmm macworkskb
 
Additional reference words: 4.00 4.00a 4.00b mac m_works mmworks multi
media homemm
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Keywords          : kberrmsg kbinterop kbmm
Version           : 4.0 4.0a 4.0b
Platform          : MACINTOSH
Issue type        : kbbug
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Copyright Microsoft Corporation 1998.