Money WWW or MSN Err Msg: Unrecoverable Error Has Occurred...
  
PSS ID Number: Q136113
Article last modified on 09-13-1997
 
4.00
 
WINDOWS
 

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4.00
WINDOWS
 
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The information in this article applies to:
 
 - Microsoft Money versions 4.0 and 4.0a for Windows 95
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SYMPTOMS
========
 
When you try to install Microsoft Money for Windows 1995 from the file
you downloaded from MSN, The Microsoft Network, or the World-Wide-Web
(WWW), you may receive the following error messages:
 
   An unrecoverable error occurred!
 
   Extraction Failure
 
Or during setup you will be unable to specify a destination folder after
receiving the following error messages:
 
   Unable to determine a valid default destination folder.
 
   The specified folder in in the setup source files folder.
 
NOTE: Microsoft Money 4.0 was available for download between August 24,
1995 and October 31, 1995. It is no longer available for download but can
be purchased at your local software retailer.
 
RESOLUTION
==========
 
Set the TEMP and TMP environment variables in the Autoexec.bat file to
an existing subfolder (subdirectory) other than the root folder (in most
cases, C:\, where C is the letter of the hard drive where you installed
Windows).
 
For example, if you have a Temp folder in your Windows folder, you would
edit or add the following lines to your Autoexec.bat file:
 
   SET TEMP=C:\WINDOWS\TEMP
 
   SET TMP=C:\WINDOWS\TEMP
 
For more information about how to perform this task in Windows, see your
Windows printed documentation or online Help.
 
MORE INFORMATION
================
 
In the past, you could have a total of 512 entries (directories plus
files) in the root directory. With Window  95, additional entries are
used to support long file names. You may have less than 512 entries in
the root directory and enough disk space, but Windows 95 still might not
allow a new file to be created in the root directory.
 
If the TEMP and TMP environment variables are set to C:\, then receive the
error messages when you run Moneyweb.exe and Moneymsn.exe, because no
additional files can be created in the root folder. This limitation does
not exist for subfolders.
 
For additional information, please see the following article in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q120138
   TITLE     : Errors Creating Files or Folders in the Root Directory
 
KBCategory: kbsetup kbenv kberrmsg kbprb
KBSubcategory: kbonline
 
Additional reference words: w_money 4.00 money95 4.0 msn msnet error
extracted Snake
 
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Keywords          : kbonline 
Version           : 4.00
Platform          : WINDOWS
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Copyright Microsoft Corporation 1997.