Err Msg When Changing Guide: Actor File Is Not Valid
  
PSS ID Number: Q137191
Article last modified on 01-17-1996
 
1.00
 
WINDOWS
 

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1.00
WINDOWS
kbusage kberrmsg
 
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The information in this article applies to:
 
 - Microsoft Bob version 1.0
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SYMPTOMS
========
 
In Microsoft Bob, if you attempt to change your personal guide, you may
receive the following error message:
 
   Actor File Is Not Valid.
 
NOTE: This error message may not appear immediately after you select
the Your Personal Guide squishy. You are most likely to receive this error
message after you select the Next button when you are trying to display a
guide that has a corrupted file.
 
CAUSE
=====
 
You receive this error message if one or more of the files in the Actors
folder are damaged or corrupted.
 
MORE INFORMATION
================
 
To resolve this issue, you must remove the Actors folder and then reinstall
Microsoft Bob. To do this, use either of the following sets of
instructions, depending on which operating system you are using.
 
If you are running Windows 95
-----------------------------
 
1. Click the Start button, point to Find, and then click Files Or Folders.
 
2. On the Name & Locations tab, type Actors, and then click Find Now.
 
3. Under Name, click the Actors folder. Then, on the File menu, click
   Delete.
 
4. In the Confirm Folder Delete dialog box, click Yes.
 
5. Reinstall Microsoft Bob by following the instructions on the original
   Setup disks or compact discs.
 
If you are running Windows 3.x
------------------------------
 
1. Open File Manager.
 
2. Click the Msbob folder.
 
3. Click the Actors folder.
 
4. On the File menu, click Delete.
 
5. Reinstall Microsoft Bob by following the instructions on the original
   Setup disks or compact discs.
 
KBCategory: kbusage kberrmsg
KBSubcategory: B_Shell
 
Additional reference words: 1.00 kids w_bob invalid guide
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Keywords          : b_shell 
Version           : 1.00
Platform          : WINDOWS
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Copyright Microsoft Corporation 1996.