"Fonts Not Installed in Your System" Message in QuarkXPress
  
PSS ID Number: Q137518
Article last modified on 11-24-1998
 
6.00 6.0.1
 
MACINTOSH
 

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6.00 6.0.1
MACINTOSH
kb3rdparty
 
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The information in this article applies to:
 
 - Microsoft Word for the Macintosh, versions 6.0, 6.0.1
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SYMPTOMS
========
 
When you open a Word document in QuarkXPress 3.x for the Macintosh, text
displays in an unknown font, and the following message may appear
 
   <Document Name> uses fonts not installed in your System.
 
where <Document Name> is the name of the document you opened.
 
CAUSE
=====
 
This problem occurs when you open documents that were created in Word
version 6.0 or 6.0.1 for the Macintosh but were saved in Word 5.x format.
Because QuarkXPress can recognize and open Word 5.x files, it's logical to
assume that you could convert a Word 6.0 document to Quark by saving it in
the Word 5.x format. However, this method does not work correctly.
 
WORKAROUND
==========
 
Save the file in Word 4.0 for the Macintosh format. While this method will
not preserve the font formats, an unknown font will not be applied to the
text of the document. The text will be displayed in the font selected in
QuarkXPress's Font list on the Style menu.
 
To save a document in Word 4.0 format from Word 6.0 or 6.0.1 for the
Macintosh:
 
1. On the File menu, click Save As.
 
2. Change the name of the document, if desired.
 
3. In the Save File As Type list, click Word 4.0 for the Macintosh.
 
4. Click Save.
 
MORE INFORMATION
================
 
To open Word 6.0 and 6.0.1 documents directly in QuarkXPress, you must
obtain the QuarkXPress converter that recognizes and opens Word 6.x files.
For more information, call QuarkXPress. Note that Exchange, a third-party
vendor, manufactures QuarkXPress extensions, including converters. Exchange
can be reached at (800) 788-7557.
 
Support for QuarkXPress is the sole responsibility of Quark. For more
information, contact:
 
   Quark
   1800 Grand St.
   Denver, CO 80203
   Phone: (303) 894-8888 or (800) 788-7835
   Fax:   (303) 894-3395
 
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
KBCategory: kb3rdparty
KBSubcategory: textconv kbfont
Additional reference words: 6.00 6.0.1 word6 macword qxp Quark Express
QuarkExpress 3.3 convert converted converts converting conversion transfer
transferred transfers transferring translate translated translates
translating translation word strange import importing loses
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Version           : 6.00 6.0.1
Platform          : MACINTOSH
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Copyright Microsoft Corporation 1998.