PSS ID Number: Q137708
Article Last Modified on 06-1-2001
When you install Microsoft Office or a Microsoft Office program, WordPerfect version 5.1 or 5.2 may be unable to properly display the correct fonts on the screen.
According to WordPerfect Corporation, when new fonts are installed,
WordPerfect 5.1 or 5.2 for Windows will update the bitmap display files to
correctly display fonts in WordPerfect. If these files are updated
improperly after an application installs new fonts, then WordPerfect may
print fonts that are different from what is displayed on the screen.
WordPerfect 5.1 or 5.2 for Windows comes with its own printer drivers. When
the printers are installed, WordPerfect stores the screen fonts in a bitmap
collection file (*.wrs). The characters sets are used to map and display
selected fonts as they would appear on the screen. WordPerfect 5.1 or 5.2
only displays the fonts inaccurately. The fonts are printed correctly.
WordPerfect Corporation has confirmed this to be a problem with WordPerfect
5.1 or 5.2 for Windows and has made information available from WordPerfect
technical support.
For more information about this problem, contact WordPerfect technical
support at (800) 228-1029 and ask for Technical Info Document (TID)
#626309.
WordPerfect versions 5.1 and 5.2 for Windows are manufactured by
WordPerfect Corporation, a vendor independent of Microsoft; we make no
warranty, implied or otherwise, regarding these products' performance or
reliability.
Additional query words: 7.0 office word6 xl5 ppt4 wp fonts off7 missing gone
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Technology: kbOfficeSearch kbOffice95Search kbOffice95 kbZNotKeyword3 kbOffice430 kbOffice420 kbOffice95b