Money: Dial Command Returns Error Message
  
PSS ID Number: Q138113
Article last modified on 08-18-1998
 
WINDOWS:4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money versions 4.0, 4.0a for Windows 95
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SYMPTOMS
========
 
When you try to use the Dial command in Microsoft Money, you receive the
following error message:
 
   There is no application on your system registered to place the
   call.  If you have Dialer.exe on your system, you can set it up
   to do this by checking the appropriate box in it's options.
   (Or it could be that Dialer.exe is missing.)
 
CAUSE
=====
 
The Dial command requires Phone Dialer, a communications component of
Windows. Money sends commands to the Phone Dialer to complete the
Dial command.
 
The error message also can occur if the Use Phone Dialer option
is turned off. This option is activated by default.
 
RESOLUTION
==========
 
Install the Windows Phone Dialer and turn on the Use Phone Dialer
option.
 
NOTE: Make sure you have your Windows 95 disks or compact disc
available in case Setup needs to install the Phone Dialer from the
program disks.
 
Installing Phone Dialer
-----------------------
 
To install Phone Dialer, follow these steps:
 
1. Click the Start button, point to Settings, and then click Control
   Panel.
 
2. Double-click the Add/Remove Programs icon.
 
3. Click the Windows Setup tab.
 
4. Click to select Communications, and then click Details.
 
5. Make sure the Phone Dialer box contains a check mark.
 
6. Click OK, and then click Apply.
 
Activating the Use Phone Dialer Option
--------------------------------------
 
To turn on the Use Phone Dialer option, follow these steps:
and then click Phone Dialer.
 
1. Click the Start button, point to Programs, point to Accessories,
   (point to Communications in Windows 98) and then click Phone Dialer.
 
2. On the Tools menu, click Connect Using.
 
3. Make sure the "Use Phone Dialer to handle voice call requests from
   other programs" check box contains a check mark.
 
4. Click OK.
 
Additional query words: w_money dial error payee details auto-dial autodial
errors dial this number 97 6.0 7.0 monkey
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Keywords          : kbenv kberrmsg kbdta kbonline 
Version           : WINDOWS:4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.