Bob E-Mail: Clicking On Empty Cubby Leaves No Guide Menu
  
PSS ID Number: Q139522
Article last modified on 07-02-1996
 
1.0
 
WINDOWS
 

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1.0
WINDOWS
 
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The information in this article applies to:
 
 - Microsoft Bob, version 1.0
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SUMMARY
=======
 
When you work with messages in Bob E-Mail you may find there are no menus
available and your Guide does not respond when you click it.
 
MORE INFORMATION
================
 
If you empty a cubby in Bob E-Mail and click the cubby again, you will
receive this message:
 
   It's already out...
   The mail from this cubby
   is already out on the desktop
 
If you click anywhere other than the Cancel button, your Guide menu will
disappear and the Guide will not respond if you click it for assistance.
 
Microsoft has confirmed this to be a problem in Microsoft Bob version
1.0. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
 
Steps To Reproduce The Behavior
-------------------------------
 
1.  Click a cubby with mail in it.
 
2.  Click the Bring Out All Of The Mail In This Cubby squishy.
 
3.  Click the same cubby again.
 
4.  Click somewhere other than the Cancel button
 
The Guide menu will no longer appear on the screen, the Guide will not
respond when you click it and the Exit button will not function.
 
To access the Guide menu or the Exit button click another cubby, and then
click OK.
 
KBCategory: Kbusage
KBSubcategory: B_Shell
KBPriority: 3
 
Additional reference words: w_bob
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Keywords          : b_shell 
Version           : 1.0
Platform          : WINDOWS
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Copyright Microsoft Corporation 1996.