Mac Works: "False" Document Appears on Desktop
  
PSS ID Number: Q140092
Article last modified on 10-22-1998
 
3.0 3.0a 4.0 4.0a 4.0b
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works for the Macintosh, versions 3.0, 3.0a, 3.0b, 4.0,
   4.0a, 4.0b
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SYMPTOMS
========
 
When you establish a connection in the Works Communications module, a
document entitled "False" may appear on the desktop.
 
CAUSE
=====
 
This problem may occur if you are using version 1.5.1 of the Apple Modem
Tool. The problem has been fixed in version 1.5.3.
 
RESOLUTION
==========
 
To resolve this problem, do one of the following:
 
 - Remove the Apple Modem Tool and then reinstall the communications tools
   that came with Works. This installs Apple Modem Tool version 1.1.1.
 
   NOTE: If the program that installed the version 1.5.1 requires that
   particular version to run, use the following solution.
 
   -or-
 
 - Contact Apple Computer, Inc., at (800) 767-2775, for information on how
   to obtain version 1.5.3 of the Apple Modem Tool.
 
MORE INFORMATION
================
 
Works will run with version 1.5.3 of the Apple Modem Tool; however, the
program was designed for use with version 1.1.1 of the Apple Modem Tool.
 
If you run version 1.5.3 of the Apple Modem Tool with Works 4.0 for the
Macintosh, the program may quit unexpectedly. For additional information
about this problem, please see the following article in the Microsoft
Knowledge Base:
 
   ARTICLE-ID: Q136443
   TITLE:      Works 4.0: Unexpectedly Quits When Choosing Apple Modem Tool
 
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
Additional query words: 3.00 3.00a 3.00b 4.00, 4.00a, 4.00b mac m_works
false temp
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Keywords          : kb3rdparty
Version           : 3.0 3.0a 4.0 4.0a 4.0b
Platform          : MACINTOSH
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.