Money: Power Macs Can't Read DMF-Formatted Floppy Setup Disks
  
PSS ID Number: Q140680
Article last modified on 08-17-1998
 
WINDOWS:3.0a,4.0,4.0a,5.0,98,99
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money version 4.0, 4.0a for Windows 95
 - Microsoft Money version 3.0a
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SYMPTOMS
========
 
When you run the Microsoft Money Setup program from Distribution Media
Format (DMF) disks on an Apple Power Macintosh computer, your floppy
disk drive is unable to read the second Setup disk. The Setup program
fails to recognize disk 2 and continues to prompt you for disk 2 after
you have inserted it into the drive.
 
CAUSE
=====
 
Macintosh floppy disk drives cannot read DMF-formatted disks.
 
RESOLUTION
==========
 
Contact Microsoft Product Support at (425) 635-7131 to obtain Microsoft
Money on non-DMF disks or on CD-ROM.
 
MORE INFORMATION
================
 
This behavior occurs because the floppy disks that contain the program
files used by the Setup program use Distribution Media Format (DMF).
This formatting allows a 1.44 megabyte (MB) 3.5-inch disk to hold 1.7 MB of
data.
 
The symptoms described earlier are related to the floppy disk drive
hardware. It does not matter if you are running Windows on a 486
(MS-DOS) add-on board or if you are running a version of SoftWindows to
run Windows programs.
 
For additional information, please see the following articles in the
Microsoft Knowledge Base:
 
  ARTICLE-ID: Q122279
  TITLE     : Error Installing Software on Power Mac Running
              SoftWindows
 
  ARTICLE-ID: Q124970
  TITLE     : Troubleshooting DMF Issues
 
The third-party products included here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
Additional query words: w_money please insert disk two powermac power mac
power pc ppc 97 6.0 7.0 dolly
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Keywords          : kb3rdparty kbhw kbsetup kbdta
Version           : WINDOWS:3.0a,4.0,4.0a,5.0,98,99
Platform          : MACINTOSH
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.