Money: Illegal Operation Printing Report in Module Sid2libw.dll
  
PSS ID Number: Q147403
Article last modified on 08-17-1998
 
WINDOWS:4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money versions 4.0, 4.0a for Windows 95
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SYMPTOMS
========
 
When you print a report using the Star Micronix NX-2460c printer or
Digital DEC Writer 65 printer, you receive the following error message:
 
   This program has performed an illegal operation and will be shut
   down.
 
When you click Details, you receive the following error message:
 
   Money caused a general protection fault in module Sid2libw.dll at
   <address>
 
RESOLUTION
==========
 
Install a Windows 95 printer driver. If you are using the Star Micronix
NX-2460c printer, install the Star NX-2450 driver included with Windows
95, which prints reports without problems in Microsoft Money. If you are
using the Digital DEC Writer 65 printer, use the Citizen GSX240 ESC/P2
driver for Windows 95.
 
NOTE: Use the ESC/P2 driver for printing reports, but not for printing
checks. For information related to printing checks using the ESC/P2
driver, please see the following article in the Microsoft Knowledge
Base.
 
   ARTICLE-ID: Q136930
   TITLE     : Money: Epson ESC/P2 Printers Not Printing Checks
 
For information on how to install a printer in Windows, please see
the following article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q142984
   TITLE     : How to Install New Hardware in Windows 95
 
To use the new printer to print your reports, follow these steps:
 
1. Open Microsoft Money.
 
2. On the File menu, click Print Setup and then click Report And Chart
   Setup.
 
3. Click on the NX-2450 or Citizen GSX240 ESC/P2 from the printer drop
   down list.
 
4. Click OK. Your reports will now print correctly.
 
MORE INFORMATION
================
 
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
Additional query words: w_money 97 6.0 7.0 monkey
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Keywords          : kb3rdparty kbenv kberrmsg kbprint kbdta
Version           : WINDOWS:4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.