Money: Clean Sweep May Cause Communication Problems
  
PSS ID Number: Q147429
Article last modified on 08-18-1998
 
WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
 - Microsoft Money versions 4.0, 4.0a for Windows 95
 - Microsoft Money versions 3.0 and 3.0a
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**    THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN    **
**    CONFIRMED, EDITED OR TESTED BY MICROSOFT.  USE ONLY      **
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SUMMARY
=======
 
Clean Sweep may cause the following error message when trying to
complete an online session in Microsoft Money:
 
   Your Modem Is Turned Off, Improperly Configured Or In Use
   By Another Application
 
MORE INFORMATION
================
 
Clean Sweep loads the following files into memory:
 
   Csusem32.dll
   Csusim32.dll
 
Merely closing Clean Sweep will not fully remove these two files
from memory. You must prevent the application from loading prior to
the online session in Money. There are two ways to accomplish this
task:
 
1. Remove the Clean Sweep icons from the Startup group and
   Restart the computer. For more information about how to perform this
   task in Windows, see your Windows printed documentation or online
   Help. This is the preferred solution.
 
-or-
 
2. When restarting the machine, hold down SHIFT when you see
   the Windows logo screen appear until Windows is loaded and there
   is no more activity from the hard disk. This bypasses the Startup
   group and prevents Clean Sweep from loading automatically until
   the machine is restarted normally.
 
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
 
Additional query words: w_money 97 6.0 7.0 dolly
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Keywords          : kb3rdparty kberrmsg kbdta kbonline 
Version           : WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.