Macintosh Road Atlas: Blank Pages Print with HP 800 Series
  
PSS ID Number: Q148212
Article last modified on 01-24-1997
 
2.01 2.02 2.04
 
MACINTOSH
 

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2.01 2.02 2.04
MACINTOSH
kb3rdparty kbprint kbgraphic kbprb kbtshoot
 
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The information in this article applies to:
 
 - Microsoft Automap Road Atlas for Macintosh, versions 2.01, 2.02,
   2.04
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SYMPTOMS
========
 
When you print an Automap map to an Hewlett-Packard (HP) DeskJet 800 Series
printer, blank pages may print instead of the map image.
 
CAUSE
=====
 
The HP 800 Series printers do not have sufficient random access memory
(RAM) to buffer the incoming data.
 
Automap spools the entire image to the printer. Because the printer is
unable to buffer the complex map data, blank pages print.
 
WORKAROUND
==========
 
To print the maps, do one of the following:
 
Method 1
--------
 
Increase the amount of memory allocated to Automap.
 
Method 2
--------
 
Copy the map and then paste it into a word processing program.
 
Method 1
--------
 
1. Close Automap.
 
2. Click the Automap icon one time.
 
3. On the File menu, click Get Info.
 
4. In the Memory Requirements dialog box, change the Minimum Size setting
   to 3096, and the Preferred Size setting to 4128.
 
5. Close the Get Info window, and then start Automap.
 
Method 2
--------
 
To print a detailed map, copy the image, and then paste the image
into a word processing program that supports graphic images.
 
Print the document from the word processing program.
 
NOTE: When you print from a word processor, output is sent to the printer
in smaller blocks.
 
MORE INFORMATION
================
 
The HP DeskJet 800 Series printer is manufactured with 1 MB of RAM. You
cannot upgrade the amount of RAM.
 
The third-party product discussed here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
 
KBCategory: kb3rdparty kbprint kbgraphic kbprb kbtshoot
KBSubcategory: macmm
 
Additional reference words: 2.01 2.02 2.04 auto auto-map automap reference
kbmm multimedia multi-media mult media map empty nothing blanks Personal
Laser Writer 300
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Keywords          : macmm 
Version           : 2.01 2.02 2.04
Platform          : MACINTOSH
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Copyright Microsoft Corporation 1997.