XCLN W95: FAX Service not Available in Windows 95
  
PSS ID Number: Q150043
Article last modified on 05-16-1996
 
4.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Exchange Windows 95 client, version 4.0
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SUMMARY
=======
 
After you install the FAX service in a Microsoft Exchange client for
Windows 95, the FAX service might appear to be unavailable. This article
will explain how to properly integrate the FAX service with the Microsoft
Exchange client for Windows 95.
 
It is important to remember that the Microsoft Exchange client that ships
with Windows 95 does not contain the Microsoft Exchange Server service. In
order to connect to a Microsoft Exchange Server, users must install the
Microsoft Exchange client for Windows 95 that was released with Microsoft
Exchange Server.
 
MORE INFORMATION
================
 
There are two options for integrating the FAX service with the Microsoft
Exchange client for Windows 95:
 
A.
 
In the version of the Microsoft Exchange client that was release with
Windows 95, the FAX service is not installed by default. Ideally, the
following procedures should be completed before you attempt to install the
version of the Microsoft Exchange Client for Windows 95 that was released
with Microsoft Exchange Server.
 
If the user has installed the Windows 95 release of the Microsoft Exchange
client and already upgraded to the version released with Microsoft Exchange
Server, but has not installed the Windows 95 FAX service, please see option
B.
 
1. Verify that the Microsoft Exchange client for Windows 95 and the FAX
   service are installed by opening the Control Panel, double-clicking
   Add/Remove Programs, and clicking the Windows Setup tab. Make sure that
   the Microsoft Exchange and Microsoft Fax check boxes are selected.
2. If they are installed, you are ready to install and configure the
   version of the Microsoft Exchange client for Windows 95 that was
   released with Microsoft Exchange Server. If they are not, install them
   now by clicking the check box next to each service and clicking the
   Apply button.
 
The following procedure should be used when you install the version of the
Microsoft Exchange client for Windows 95 that was released with Microsoft
Exchange Server.
 
1. Run Setup.exe from the Win95 subdirectory of the Microsoft Exchange
   Client Software CD or the Microsoft Exchange network installation point.
2. After the Microsoft Exchange Client Setup program has completed, double-
   click the Inbox icon on your desktop.
3. The Inbox Setup Wizard begins and Microsoft Fax should appear selected
   in the Use the following information services window. You can chose to
   configure the FAX service now or wait and do so from the Tools menu,
   Services option later.
 
B.
 
1.  Install the Windows 95 FAX service by opening the Control Panel,
    double-clicking Add/Remove Programs, clicking the Windows Setup tab,
    and selecting Microsoft FAX.
2.  Click the Apply button.
3.  The Microsoft Exchange Setup program will now scan for and copy the
    necessary files to your computer.
4.  Click the OK button to exit the Add/Remove Program Properties page.
5.  Close the Control Panel.
6.  Launch the Microsoft Exchange client for Windows 95 and select the
    Services option from the Tools menu.
7.  Click the Add button.
8.  Select Microsoft FAX from the Add Service to Profile window.
9.  Click OK.
10. The Microsoft FAX configuration wizard will now begin and you should
    enter your site specific data.
 
Additional reference words: 4.00
KBCategory: kbsetup
KBSubcategory: XCLNWin95
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Copyright Microsoft Corporation 1996.
