Money: Modem Does Not Hang Up
  
PSS ID Number: Q150324
Article last modified on 09-13-1997
 
4.0 4.0a 5.0
 
WINDOWS
 

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4.0 4.0a 5.0
WINDOWS
kbusage
 
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The information in this article applies to:
 
 - Microsoft Money versions 4.0, 4.0a for Windows 95
 - Microsoft Money version 5.0 for Windows 95
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**    THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN    **
**    CONFIRMED, EDITED OR TESTED BY MICROSOFT.  USE ONLY      **
**    WITH DISCRETION.                                         **
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SYMPTOMS
========
 
After using Money online banking, the modem does not hang up. When using
other 32-bit programs, such as HyperTerminal or MSN (The Microsoft
Network), the modem does hang up properly.
 
CAUSE
=====
 
This does not happen with the vast majority of modems. However, it is
reported that using Flow Control on some modems causes the problem.
 
RESOLUTION
==========
 
Disable the modem's Flow Control setting.
 
NOTE: If this option is changed in Money, it will not affect any other
programs.
 
To disable Flow Control, follow these steps:
 
1. In the Money Online Services or Home Banking place, click Call (or
   Connect).
 
2. Click Modem Properties.
 
3. On the Connection tab, click Advanced.
 
4. Click to clear the Use Flow Control check box.
 
5. Click OK, and then click OK again.
 
KBCategory: kbusage
KBSubcategory: kbonline
Additional reference words: w_money online pm3500CDW 14.4 Modem Fax s/r/v
4.0 4.00 4.0a 5.0 scuz
 
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Keywords          : kbonline 
Version           : 4.0 4.0a 5.0
Platform          : WINDOWS
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Copyright Microsoft Corporation 1997.