Bookshelf '96-'97: Bookshelf Runs Slow or Won't Look Up Words
  
PSS ID Number: Q150482
Article last modified on 05-20-1996
 
'96-'97
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Bookshelf '96-'97 for the Macintosh
 - Microsoft Word for the Power Macintosh, version 6.0.1
 - Microsoft Works for the Power Macintosh, version 4.0
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SUMMARY
=======
 
If you run all the programs listed at the top of this article
simultaneously, you may experience one or more the following symptoms:
 
 - Bookshelf does not look up any words from the QuickShelf menu.
 
 - One or all of the application windows does not fully redraw as you
   switch windows.
 
 - Dialog boxes do not fully redraw.
 
 - The following error message may appear:
 
      This action cannot be completed because the process (Microsoft
      Word) is not responding. Choose "Switch To" to activate Microsoft
      Word and correct this problem.
 
RESOLUTION
==========
 
Do not run all three programs during the same session.
 
MORE INFORMATION
================
 
These problems may occur even when there is enough memory (RAM) available
on the machine.
 
KBCategory: kbmm kbinterop kbenv kbprb kberrmsg
KBSubcategory:
 
Additional reference words: 1996-97 multi media multimedia multi-media
mmtitles kbmm
 
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Copyright Microsoft Corporation 1996.