Money: How to Cancel Online Services
  
PSS ID Number: Q150780
Article last modified on 08-19-1998
 
WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money versions 4.0, 4.0a, 5.0 for Windows 95
 - Microsoft Money versions 3.0, 3.0a
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SUMMARY
=======
 
This article discusses how to properly cancel Online Banking and Online
Bill Payment.
 
MORE INFORMATION
================
 
To properly cancel Online Banking and Online Bill Payment, follow these
steps (in order):
 
1. Cancel all Apays (Automatic Payments) and & future Epays (Electronic
   Payments).
 
2. Send an online letter or inquiry to the online service provider
   asking them to disable the services. The service provider is your
   bank or the company you are paying for the online service account.
 
   NOTE: Contacting the online service provider by online letter or by
   phone is essential to discontinue billing for online services.
 
3. Disable Online Banking and Online Bill Payment Services for each
   enabled account.
 
NOTE: It is not necessary to disable Quotes Online.
 
REFERNECES
==========
 
For more information on canceling all Apays, future Epays and
sending Letters, please see the following articles in the Microsoft
Knowledge Base:
 
   ARTICLE-ID: Q142768
   TITLE     : Money: How to Cancel Apays, Epays and Send Bank
               Letter
 
   ARTICLE-ID: Q142769
   TITLE     : Money 3.0: How to Cancel Apays, Epays and Send Bank
               Letter
 
For more information on how to disable the Online Services for your
accounts, please see the following article in the Microsoft
Knowledge Base:
 
   ARTICLE-ID: Q175728
   TITLE     : Money: How to Disable and Enable Your Online Accounts
 
   ARTICLE-ID: Q150744
   TITLE     : How to Disable Online Services
 
   ARTICLE-ID: Q141265
   TITLE     : Reactivating Canceled Online Services
 
Additional query words: 97 6.0 7.0 w_money stop end cancel desist
bill billing payment dolly
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Keywords          : kbdta kbonline 
Version           : WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99
Platform          : WINDOWS
Issue type        : kbhowto
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Copyright Microsoft Corporation 1998.