PPT4: StyleWriter Driver May Produce Scrambled Output
  
PSS ID Number: Q150868
Article last modified on 07-08-1998
 
MACINTOSH:4.0,98
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft PowerPoint for Macintosh, version 4.0
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SYMPTOMS
========
 
When you print to an Apple StyleWriter printer using the Faster quality
mode, the printer output may be scrambled. For example, characters may be
printed as though they have been layered on top of one another. Characters
may also be printed with a different font and point size.
 
CAUSE
=====
 
This problem is usually a result of using one of the following print driver
versions for the Apple StyleWriter:
 
   7.2.2
   7.2.3
 
RESOLUTION
==========
 
To work around this issue, use either of the following methods.
 
Method 1: Print using Best Quality Mode
---------------------------------------
 
1. On the File menu, click Print.
 
2. Under Quality, select Best.
 
NOTE: Modifications to the settings in the Print dialog box are not
finalized until you print the file.
 
Method 2: Try a Different Printer Driver
----------------------------------------
 
Obtain a different version of the Apple StyleWriter print driver. This
problem appears to have been corrected in the following versions of the
Apple StyleWriter printer driver:
 
   1.0
   7.0
   7.1
 
MORE INFORMATION
================
 
A good troubleshooting step with the Apple StyleWriter printer is to
disable AppleTalk and Background printing. To do this:
 
1. On the Apple menu, click Chooser.
 
2. Click the printer driver icon. Turn off Background printing.
 
3. In the AppleTalk section, change the setting to Inactive. You may see a
   message similar to the following:
 
      Please make sure that the AppleTalk network is disconnected.
 
4. Click OK to disable AppleTalk.
 
Additional query words: 4.00 jumbled weird distort garbled unreadable
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Keywords          : kbprint
Version           : MACINTOSH:4.0,98
Platform          : MACINTOSH
Hardware          : MAC
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.