Mac Works 4.0: Presentation Wizard Hangs
  
PSS ID Number: Q151154
Article last modified on 10-22-1998
 
4.00 4.00a 4.00b
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works for the Macintosh, versions 4.0, 4.0a, and 4.0b
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**                          - WARNING -                        **
**    THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN    **
**    CONFIRMED, EDITED OR TESTED BY MICROSOFT.  USE ONLY      **
**    WITH DISCRETION.                                         **
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SYMPTOMS
========
 
When you are using the Presentation Wizard, Works may stop responding
(hang) when you click the Create It button.
 
RESOLUTION
==========
 
To resolve this issue, change the monitor resolution to 1024 x 768. To do
so, follow these steps:
 
1. On the Apple menu, click Control Panel.
 
2. Double-click the Monitors icon.
 
3. Click Options.
 
4. Click the 1024 x 768 option.
 
5. Click OK.
 
MORE INFORMATION
================
 
Preliminary testing indicates that this problem can occur if the monitor
resolution is set to higher than 1024 x 768. Other Works wizards (such as
the Certificate, Greeting Card, and Newsletter Wizards) are not affected
by higher resolution settings.
 
KBCategory: kbenv
KBSubcategory: macworkskb
Additional reference words: 4.00 40.00a 4.00b mac m_works stop mac draw
wizzard workswizard mwksdr
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Version           : 4.00 4.00a 4.00b
Platform          : MACINTOSH
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Copyright Microsoft Corporation 1998.