Error Running MemMaker on a Tandy 3810 Laptop Computer
Article ID: 100004
Article Last Modified on 11/21/1999
APPLIES TO
- Microsoft MS-DOS 6.0 Standard Edition
- Microsoft MS-DOS 6.2 Standard Edition
- Microsoft MS-DOS 6.21 Standard Edition
- Microsoft MS-DOS 6.22 Standard Edition
This article was previously published under Q100004
SYMPTOMS
If you run Microsoft MemMaker on a Tandy 3810 or 1100HD laptop computer,
you may receive the following error message:
MemMaker cannot run on this computer. To use MemMaker, you must have
MS-DOS 6.0, an 80386 or higher processor, and at least 384K of
extended memory. To exit MemMaker, press <ENTER>...
CAUSE
The Tandy 3810 laptop computer is an 80386-based computer that comes
with 2 megabytes (MB) of memory. In the CMOS setting of the computer,
there is an option to "Remap Shadow RAM." If this option is on, you
may receive the above error message.
WORKAROUND
To successfully run MemMaker, disable "Remap Shadow RAM" in the
CMOS setting of the laptop computer.
If you do not know how to change this option, call Tandy Corporation
Computer Support for assistance. Once MemMaker completes its process,
the "Remap Shadow RAM" option can be turned back ON.
Tandy 3810 is manufactured by Tandy Corporation, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.
Additional query words: 6.22 3810hd portable 386 errmsg rom 6.0 6.2 3rdparty third-party third party
Keywords: KB100004