Knowledge Base

Err Msg: Cannot Find File \\Computer\Share\File...

Article ID: 100078

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q100078

SUMMARY

Double-clicking on an icon of a file with a UNC (universal naming convention) pathname to a computer name that has more than 11 characters will result in the following error message:
Cannot find file \\computername\sharename\filename.
Please verify that the correct path is given.
The only workaround is to shorten the computer name to 11 characters or less.

MORE INFORMATION

This error occurs when either the computer name containing the file is greater than 11 characters or the share name is more than eight characters and the icon points to a file that is associated with a Microsoft Windows 3.1 16-bit application. Note, this does not apply to 32-bit applications.

Steps to Reproduce Problem

  1. Place a Microsoft Access 1.1 file in a share with the Everyone - Full Control Permissions set in a Windows NT share.
  2. On another Windows NT machine from Program Manager, choose File then select New and choose Program Item.
  3. From the Command Line, type in the UNC path to a file that is shared on the other machine and then choose OK. Also, choose OK at the error message that says "specified path .....".
  4. Double-click on the icon from Program Manager.
  5. You get the following error instead of the file being opened:
    "Cannot find file \\computer\sharename\filename.
    Please verify that the correct path is given."

Additional query words: prodnt connect network

Keywords: kbnetwork KB100078


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