Knowledge Base

Mouse Manager Functions Not Available With HP NewWave 4.1

Article ID: 100311

Article Last Modified on 7/7/2005

APPLIES TO

This article was previously published under Q100311

SYMPTOMS

If you run Hewlett-Packard (HP) NewWave version 4.1 with Microsoft Windows or Microsoft Windows for Workgroups, the Snap-to, Wrap Around, Magnify, and Locate functions in Mouse Manager do not work.

CAUSE

This problem is caused by the way that NewWave searches for Windows- based applications on your hard disk drive. It identifies Mouse Manager (MOUSEMGR.EXE) as an MS-DOS-based application instead of a Windows-based application; therefore, the four Extra Points functions are not operational.

RESOLUTION

Hewlett-Packard has created a file, MSMOUSE.SER, to correct this problem. To install this object file in NewWave, contact Hewlett-Packard NewWave Technical Support. The MSMOUSE.SER file is available for download through the Hewlett-Packard bulletin board service (BBS).

MORE INFORMATION

For more information, contact Hewlett-Packard.

The product included here is manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 9.00 3rdparty new wave hp hewlett packard hardware

Keywords: KB100311


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