Knowledge Base

HP DeskJet 550C Prints Envelopes Upside-Down

Article ID: 101506

Article Last Modified on 10/31/2006

Microsoft Windows NT Advanced Server 3.1
Microsoft Windows NT Workstation 3.1
Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q101506

SYMPTOMS

An attempt to print envelopes with a Hewlett-Packard (HP) DeskJet 550C printer prints envelopes upside-down relative to the diagram on the printer.

CAUSE

This is a limitation in the information the Windows NT printer driver users to characterize the printer.

RESOLUTION

Insert envelopes upside-down relative to the diagram on the printer.

STATUS

Microsoft has confirmed this to be a limitation of the HP DeskJet 550C driver provided with Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: wfw wfwg prodnt

Keywords: kbprint KB101506