Knowledge Base

PC Win: How to Recover Missing Columns in Message Center Viewer

Article ID: 101935

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q101935

SYMPTOMS

The Message Center Viewer (MCV) may become corrupted and the user can lose his Subject and/or Date columns. Rebuilding the Mail message file (MMF) may not restore the columns properly.

RESOLUTION

  1. Close the MCV that does not have the columns.
  2. Select New Window.
  3. Exit Mail (this step is important because this saves the configuration).
  4. Restart Mail.

Additional query words: 3.00 3.00b 3.20

Keywords: KB101935


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