Knowledge Base

Windows NT Fails to See a CD-ROM Drive

Article ID: 101965

Article Last Modified on 4/9/2004

APPLIES TO

This article was previously published under Q101965

SYMPTOMS

If you have two IBM SCSI adapters, with the boot drive on one adapter and a CD-ROM on the other adapter, Windows NT Setup does not see the CD-ROM drive.

CAUSE

This problem occurs because of a hardware problem with the IBM SCSI adapters.

WORKAROUND

To work around this problem, put the CD-ROM on the same SCSI adapter as the boot drive or use another brand of SCSI adapter.

Additional query words: prodnt

Keywords: kbhardware kbsetup KB101965


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