Wangtek Tape Drives Require Firmware Version 73j or Later
Article ID: 102042
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q102042
SUMMARY
Wangtek Tape 5525es tape drives require firmware version 73j or later
for use with Windows NT. Earlier versions of the firmware failed when
tested with Windows NT. For example, firmware version 17G used with
NTBackup results in the following error message
BACKUP ERROR
Unable to read the tape in drive 1.
followed by:
TAPE DRIVE ERROR DETECTED
A tape device has been detected, and tape driver started. However,
the tape device is not responding.
To upgrade your firmware, call Tecmar Technologies Inc. technical support
at (800) 992-9916. Select option 3 to speak with a Support Professional. You
will be asked for your assy number.
Additional query words: prodnt 73-J
Keywords: kbhardware KB102042