Knowledge Base

Setup May Not Find Existing Applications

Article ID: 102150

Article Last Modified on 4/9/2004

APPLIES TO

This article was previously published under Q102150

SYMPTOMS

When you re-install Windows NT, Setup may not find applications on an NTFS drive.

CAUSE

If a file exists on an NTFS drive and the administrator does not have read privileges to that file, Setup will stop reading files and return a blank dialog box (instead of a dialog box with applications that can be installed).

RESOLUTION

To correct this problem, continue installing Windows NT. Log on as administrator and take ownership of all files. Run Setup, and choose Setup Applications.

STATUS

Microsoft has confirmed this to be a problem in Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt win32

Keywords: kbsetup KB102150


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