Can't Switch Drivers from ATI to VESA Cleanly
Article ID: 102518
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
This article was previously published under Q102518
SYMPTOMS
A user installed the ATI video driver. The machine didn't have the
correct ATI hardware, so the next time the machine was booted, the ATI
driver failed to load and the plain VGA driver loaded instead. The
user then ran Setup to change to VESA VGA, but Setup didn't disable
the ATI driver because it was not running in the system. As a result,
the next time Windows NT was booted, the following error message
appeared:
At least one service specified to start at boot has failed to
start. Please check the event log for details.
CAUSE
The problem is a general one: whenever you change a system component
(display, mouse, keyboard), Setup disables the currently active
component--which may not be the same one that is actually running.
This leaves the original driver enabled, which may cause the above
error message to appear.
WORKAROUND
- Open Control Panel, choose the Devices icon, and disable the ATI
driver.
- Run maintenance mode Setup, select the ATI driver again, and exit
Setup as normal.
- Run maintenance mode Setup again, and select the driver you really
want. When you select another driver, maintenance mode Setup will
turn off the ATI driver.
Additional query words: prodnt
Keywords: kbother KB102518