SYMPTOMS

The colors on the Microsoft Access Setup screen may appear completely random.

CAUSE

This problem occurs if you load a 256-color bitmap in an application such as Paintbrush before starting the Microsoft Access Setup program, then switch to this application while the Microsoft Access Setup program is running. This problem occurs only if you are using a driver other than a 16-color video driver.

RESOLUTION

You can correctly redraw the Microsoft Access Setup screen by maximizing and then minimizing the application in which you loaded the 256-color bitmap (for example, the Paintbrush window containing the 256-color bitmap). You can also switch to a 16-color video driver.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Access versions 1.0 and 1.1. This problem no longer occurs in Microsoft Access version 2.0.

MORE INFORMATION

Steps to Reproduce Problem

1. Make sure that you are using a 256-color video driver.
2. Open Paintbrush and load a 256-color bitmap.
3. Size the Paintbrush window to fill the right half of your screen.
4. Start the Microsoft Access Setup program. At the first opportunity (after entering your name and company), size the Setup window to fill the left half of the screen.
5. Activate the Paintbrush window by clicking the title bar. Random colors now appear in the Microsoft Access Setup window.